FAQ2022-06-07T15:14:57+00:00

Frequently Asked Questions

If you don’t find what you’re looking for, reach out at any time!
How much does it cost?2022-02-23T15:00:31+00:00

Pricing is complicated, so reach out to discuss which of the 3 packages would be a great fit for you!

How long does it take?2022-02-23T16:40:00+00:00

Our usual explainer video production cycle requires 4 weeks for a ±1-2 minute video, plus however long it takes to integrate clients’ feedback and changes into the piece. When it’s all said and done, most projects take between 5-6 weeks from the beginning to the final product delivery.

A rather reasonable timeframe when you consider the amount of work that goes into each and every one of our videos. Putting together a high quality, fully customized, and compelling marketing video is no easy task! About five professionals from different areas of expertise come together to work on every single project. A director, scriptwriter, illustrator, animator and voice over talent, usually. You might ask yourself: Does it really take that many people to make a single video production? Well, the answer is yes! Yes, it does! That’s what it takes to put together a fantastic explainer video capable of elevating your brand, and setting your message apart from the rest!

Is it possible to expedite the process?2022-02-23T14:57:34+00:00

YES! Of course it is! However, do keep in mind that working toward faster deliveries for the final product does increase the price of our services, to accommodate the increased production effort necessary to meet tighter deadlines. That said, the faster we begin, the faster we’ll have that amazing video ready for you! Contact us today and let us start crafting that excellent marketing piece your brand needs!

Can you make videos in other languages?2022-02-23T14:56:46+00:00

Oui, bien sûr! We made videos in many different languages, some of which we speak ourselves, others that we never heard before. Anything from French, German, Italian, Spanish, Portuguese to Norwegian, Dutch, Swedish or Arabic and more! The process is a little different, of course, but it’s totally possible, even if it’s something only a few people in the world speak, such as Game of Thrones’ Dothraki or Tolkien’s Elvish! We would first have to make the video in English, then do the localized version afterwards. Keep in mind, this would slightly increase the cost to accommodate the increased number of hours required.
How to get started?2022-02-23T14:55:16+00:00

It’s really simple! First, fill in the quick contact form. This is a great way to provide us with a bit of information about your needs ahead of time and jumpstart the whole process. Once that’s taken care of, our business development department will get in touch within the next 24 hours and set up a call to talk a bit about your project – this takes about 30 minutes. The initial call allows us to pick your brain about the details you have in mind for your video, such as the intended length and the style you are after. We also go through our production process with you and discuss some details like pricing and turnaround times. When you give us the go-ahead and the deposit is approved, we get the ball rolling! We also send you a creative brief that helps you provide even more details about the project, and helps us get a better understanding of your vision.
Why The Explainer Company?2022-02-23T16:38:53+00:00

If our portfolio and client list haven’t convinced you yet, then simply because our videos are different! There are a million and one “animation studios” out there which were created on the run with your video outsourced who knows where, but they always fail to deliver. We have stood the test of time, having been around for more than 10 years now, produced hundreds of video animations in more than 25 languages! Our explainer videos are crafted with your brand’s unique identity in mind, and we tailor your message to engage with your target audience on a personal level.
 
We also pride ourselves on providing our clients with the industry’s highest level of quality and production standards. When you decide to work with us, you get 50+ years of combined industry experience, all focused on delivering your brand’s message through a beautiful, engaging, and fully customized video of the highest possible quality.
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